Frequently Asked Questions

All accounts start on a free trial account that expires in January 2023. At the end of your trial, you have the option to downgrade to a free account.

We are now a year away and we have not yet finalized how much this will be but we estimate there will be

  • a free subscription with unlimited views from your users, fully featured AR functionality but limited data, account features and a maximum of 5 artwork items
  • a basic subscription with all benefits in the free subscription and more data and features from 8 USD a month
  • a higher tier subscription with all benefits in the basic subscription and more data and features for 40 USD a month

Yes of course ! Think of the Tapgaze app as any other digital medium where people access your images via a browser or mobile app.

In a nutshell we retain the intellectual property related to the app and you retain all rights to your images. Please read our Terms and Conditions and in particular Section 5.

We ask for the right to use your images for marketing purposes to sponsor the app. For example we may show a video or snapshot in our instagram channel of an augmented reality experience with your painting and the app. We think this can help us grow the Tapgaze community. If you have concerns we can help please do not hesitate to tell us !

 

Pleaase note that this preamble may be used to interpret the maning of this legal document, for the terms please read our Terms and Conditions.

  • If you are a visitor, meaning you do not create artwork but wish to enjoy the artwork in augmented reality, download the Tapgaze App on an iOS mobile device. When you launch the app you will be asked to create an account in one simple step. you can enjoy the experience there and then ! If you want to try all the features we recommend you take a look at the navigation controls helpfiles section.

 

  • If you are an artist or exhibitor, download Tapgaze Creator on a Mac device. When you launch the app you will be asked to create an account. You will need some information such as your logo and description of yourself/company/studio. You most surely have this information available but you need it all together and at the same time when you create your account. Therefore our recommendation is that before you start creating your account you gather this information – see our helpfiles sections Account Creation and Artwork And Account Required Data.

Take a look at the list of new features for the apps in our release notes documentation.

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