Privacy Policy


1. INTRODUCTION AND GENERAL TERMS

This privacy policy sets out how we use data relating to you that you provide to us, or that we may collect, through all versions and iterations of the “Tapgaze” application (“Apps”) or our websites https://tapgaze.com https://rendergon.com (the “Websites”)]. The Apps and Websites are owned and operated by Rendergon Limited, a company registered in England and Wales under number 07769347 and whose registered office is Kings Buildings, Hill Street, Lydney, Gloucestershire, England, GL15 5HE (“Rendergon”, “we”, “us” or “our”).

If you have any questions about this Privacy Policy please contact us at support@tapgaze.com or by using our contact form at https://tapgaze.com/app-support-contact-form/

We are committed to protecting and respecting your privacy. This policy explains what personal information we collect from you and how that information will be processed. Where we decide the purpose or means for which personal data you supply through these online services is processed, we are the “data controller.” We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679, .the Data Protection Act 2018 and the UK GDPR (as defined in the Data Protection Act 2018).
This policy explains the following:

  • What information we may collect about you
  • How we will use information we collect about you
  • Whether we will disclose your details to anyone else
  • How long we store your information
  • Your choices and rights regarding the personal information you provide to us.

The Apps and/or Websites may contain hyperlinks to websites owned and operated by third parties. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of them is at your own risk.

 

2. INFORMATION WE MAY COLLECT ABOUT YOU

We collect and process the following information which may include your personal data.

(“Submitted Information”)

You may give us information about you by filling in forms when using our services, as well as when creating your account during the registration process on our Apps/Websites.
This can include:

  • your name;
  • your e-mail address;
  • your password;
  • your country;
  • your company or art portfolio website url;
  • company and
  • device ID.

We may also obtain sensitive personal data about you if you voluntarily supply it through the Apps and/or Websites. For example, when you communicate with us via the contact form on the Websites and/or via e-mail.

Your Activities

In relation to your activity on our Apps/Websites, we may collect information relating to the web address that you arrive from or click through to, pages viewed, page response times, download errors, the length of time you spend on certain pages, page interaction information such as scrolling, clicks, and methods used to browse away from our Websites.

How you use our Apps/Websites (“Analytics”)

We may collect technical information about your computer and/or device that may identify you, including your IP address, operating system, browser type, time-zone and browser plug-in details through third party analytics providers. These third party analytics providers may collect analytics on our behalf and in accordance with our instructions, and their applicable privacy notice. Please follow the links for more information regarding the third party analytics providers we use for the Apps and Websites. For information regarding their policies, please see below:

Apple’s privacy policy, please click here;

Unity Technologies here;

Google here;

Mailchimp here.

Information about you collected from Third Parties (“Content Information”)

We may collect information about you from third party service providers (like marketing partners or public databases) to use along with information that we collect from you.
Other companies may set their own cookies or similar technologies when you use the Apps and/or visit the Websites. This includes third parties that we have engaged to provide services on our behalf (like website analytics), as well as third parties that deliver content (like videos from YouTube, Vimeo etc.).

 

3. WHY WE COLLECT INFORMATION ABOUT YOU

To provide the App/Websites

We will use information about you for providing the Apps and/or Websites and delivering our services to you.

To understand how our App/Websites are used

We process information to understand how visitors use our Apps and/or Websites. This processing is necessary for us to pursue our legitimate interest of (i) ensuring that our App/Websites function properly so that you and other users have the best experience when using it, and (ii) improving the quality of our App/Websites and providing a better experience to our users.

 

4. DATA SHARING

We will share your information with third parties only in the ways that are described in this privacy policy. If you would like to find out more about how the third parties listed in this policy use your information, this should be set out in their respective privacy policies.
Personnel, Suppliers or Subcontractors: We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard this information.
Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
Merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
Enforcement: We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect our rights, property or safety or those of our customers or others.

 

5. DATA RETENTION

We will only hold data about you for as long as necessary, bearing in mind the purpose for which such data was collected.

 

6. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA WHICH WE PROCESS

You have the right to access, modify, rectify and delete any data that concerns you. We aim to comply without undue delay, and at the least within one month of receiving a request from you.
To make a request, please let us know via email.
If you do provide us with personal information we will retain it for as long as your account on the Websites and/or Apps is active, or as is otherwise necessary for us to provide the Websites and/or Apps to you, or as otherwise described in this privacy policy.

 

7. CHILDREN

You should be at least 16 to use our Apps and register an account on our Apps. We do not use the Apps to knowingly solicit data from or market to children or persons under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us via the contact details detailed at the top of this privacy policy. We will delete such information from our files within a reasonable time.

 

8. SECURITY

We will take reasonable physical, technical and organisational precautions to protect your personal information from unauthorised access, use or disclosure. For example, we use computer systems with limited access in controlled facilities to store personal info. We also use technologies like encryption and hashing to protect some of the information we collect.
Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. By choosing to share your personal information with us you agree and accept that you do so at your own risk.

 

9. INTERNATIONAL DATA TRANSFERS

The information you provide us may be transferred to countries outside the European Economic Area (“EEA”). Countries outside of the EEA may not have the same protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined in this policy to try and protect the security of your information.

Where we transfer your data outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your personal data. If you would like to find out more about these safeguards, please let us know by writing to us at the email above.

10. COOKIES

A cookie is a text file placed onto your device when you access the Websites. We use cookies and other online tracking devices such as web beacons, and flash object storage to deliver, improve and monitor the Websites (relevant third party analytics terms in respect of the Websites found here), including in the following ways:

Authentication: To log you into your account on the Websites and keep you logged in.
Preferences: To remember information about you such as your preferred language and configuration.
Analytics: To help us understand how you use the Websites, and how often, so we can improve it to deliver a better experience for our users.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.
Please note that if you choose to disable cookies, or similar technologies, on your device you may be unable to make full use of the Websites.

 

11. CHANGES

We may make changes to this policy from time to time, and such changes will be posted on this page. You should check this page from time to time to ensure that you are aware of any changes. Where appropriate we may notify you of any changes by email.

 

This privacy policy came into force 17 March 2021.